Online Web Site Loads Once and Not Again
No matter how many cute characters your browser plasters over its error folio, a web page going down is still a source of frustration. If you're trying to visit your favorite site merely to exist greeted past "This site can't be reached," "The connection has timed out," or the ever-cryptic 404 error, hither are a few things to effort.
Check Your Connectedness (and Other Sites)
Kickoff, let's get the obvious out of the fashion: are you continued to the cyberspace? Check the icon in the corner of your screen to see if your computer detects a potent connection. If you lot're in Airplane Mode or accidentally turned Wi-Fi off, that's your obvious culprit. Endeavor visiting other sites to see if they work. If some sites piece of work and i doesn't, information technology probably isn't your internet connection.
If y'all have problems with other sites, yous might need to reboot your modem and/or router, as any hiccups in that location can bring down your entire browsing session. This should get without maxim, just cheque your spelling—if you accidentally visited pmcag.com instead of pcmag.com, you lot'll run into problems.
Encounter if the Problem Is on Your Terminate or Theirs
downforeveryoneorjustme.com
Once you've narrowed down the problem to a single site (or a few sites), check to run into if those sites are down for everyone or just yous. The aptly named downforeveryoneorjustme.com(Opens in a new window) is perfect for this, allowing you lot to blazon in any URL to see if the site is up for other people. For bug with mobile networks, ISPs, or server-based online services, cheque out Downdetector(Opens in a new window).
This won't necessarily pinpoint the solution, since the website or service could but be downwardly for certain regions, simply it'due south a adept starting point. If ane of these tools shows your site every bit down for everyone, you know the problem is on their terminate and you volition simply have to wait for a fix. If information technology'due south a small website with an independent webmaster, they may non even realize their site is down, and so information technology may exist worth sending an email.
Scan a Cached Version of the Page
If a site is downwards and you just demand to see a single page or article, you may notwithstanding be able to visit an older, cached version of that page. In your Google search results for the page, click the iii-dot icon next to the result and click Buried from the carte du jour to view Google'southward cached version of the page.
You lot can as well dial it into a tool similar the Cyberspace Archive'southward Wayback Machine(Opens in a new window) to see versions of that page throughout its life. All the same, this method is merely helpful if their web crawlers preserved the version of the page that you demand. This won't set up the problem, but it tin can be a useful workaround nether the right weather.
Disable Add-Ons and Other Interfering Software
If the website in question is only down for y'all, you lot need to await at problems on your cease. Sometimes add together-ons and other software can interfere with the proper loading of a page—ad blockers being a classic example. If you accept 1 running, turn it off and reload the site to meet if that works.
You might also try disabling other add-ons, or closing any other software that may interfere with the spider web (like network monitoring programs). Sometimes antivirus software can interfere with sure sites too, only take care—if it's blocking a certain site from loading, at that place may exist a good reason for that, and disabling your security software could put you lot at take a chance.
Narrow Down the Problem
To decide whether the problem lies with your browser or your PC every bit a whole, burn down up an alternating browser and try to visit the site. (If you usually use Chrome, for example, endeavor loading the site in Firefox or Edge.) Yous can also try a private browsing window, which will load the site without the cookies used to store your login info and track you around the web.
If the site loads properly in those situations, you know you need to dig into your browser'southward settings so yous can clear its enshroud and delete cookies that may be causing problems. If the site doesn't load in some other browser, the problem probable lies somewhere else on your car.
Y'all tin can also endeavor visiting the site on another device, like a mobile device (continued to the aforementioned Wi-Fi network). If the site loads on your phone but not your computer, you lot can narrow down the problem to your PC.
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If the site doesn't load on your telephone when continued to Wi-Fi but loads when Wi-Fi is off, you'll need to offset digging around in your router's settings. It'due south possible the built-in security software, parental controls, firewall, or some other option is blocking your access.
Ready Your DNS
When you type an accost—similar www.pcmag.com—into your browser, it uses something called a DNS server to convert that address to a numeric IP address that directs information technology to the actual website. Sometimes, those DNS servers can go down, or experience other problems that may prevent a site from loading properly, even on dissimilar browsers.
You lot tin try to flush your DNS cache and come across if that helps the situation, or even change your DNS server entirely. This tin can always be changed back if it doesn't fix the problem.
Fire Up a VPN
It'south possible your internet provider, parental controls, or another exterior forcefulness is blocking your access to that specific site. In this case, yous may be able to get around the block with a virtual private network (VPN), which routes your traffic through some other server earlier going to its destination. If you already accept a VPN, fire it upward and see if the site loads properly. (Alternatively, if your VPN was already on when visiting the site, try turning it off—the problem may be with the VPN itself.) If you don't accept a VPN, check out our list of the best VPNs and how to set i up.
(Disclsoure: Downdetector is owned by Ookla, which is endemic past PCMag parent Ziff Davis.)
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Source: https://www.pcmag.com/how-to/what-to-do-when-a-website-wont-load
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